Best Hotel Management Software in Bangladesh

Running a hotel means keeping many departments in step: reservations, the front desk, housekeeping, the restaurant, the store and the accounts. When each one works from its own spreadsheet or register, information gets lost between them. A property management system (PMS) brings it all into one place.

FLEX PMS is the hotel software we build and support ourselves, on .NET with a distributed, configurable architecture. It serves resorts and hotels, home stays and guest houses, and restaurants and cafés.

Flex is a full-fledged Property Management System for hotel, resort & guest house, which assists companies to run their company efficiently, economically and productively.

1. Front office and reservations

The front office module handles cashiering, travel agents and contacts, early checkout, multiple settlement options, police reports, and arrival, departure and reservation lists. Sales & marketing adds room availability, rate management, market segments, company profiles and release-reservation policies.

2. Housekeeping and room service

Housekeeping covers the reservation chart, arrivals, departures and stayovers, room shifting, housekeeper tasks, maintenance requests, lost & found, complaints and damage, minibar and laundry, and duty rosters — with support for Android and Windows tablets. A room service module manages in-room orders.

3. Restaurant, bar and café POS

The restaurant & bar POS supports order tickets, kitchen display, dine-in, takeaway and delivery, table reservations, digital menus, real-time inventory, split and transfer billing, and cashiering by shift. Burn Brew, our café and bar POS, adds happy-hour pricing and bill splitting.

4. Banquets, spa, gym and pool

• Banquet & events: bookings, online booking and payment, menus and packages, proforma invoices and event costing.
• Spa & salon: appointments, packages, billing, and loyalty & rewards.
• Health club & gym: member management, facility usage, billing and loyalty.
• Aqua Delight: swimming pool and water facility management.

5. Store, procurement and food production

Procurement covers purchase requisitions, RFQs, purchase orders, supplier management, approvals and digital signatures. Store & inventory tracks receipts, issues, returns and damage across multiple stores, with stock alerts and reorder levels. Food production links menu recipes, costing and waste control to stock.

6. Accounts, HR and CRM

Accounts includes the chart of accounts, cash and bank books, ledgers, receivables and payables, trial balance, profit & loss, balance sheet, fixed assets, budgeting, and VAT/AIT handling. Human resources covers employee records, duty rosters, attendance with device sync, leave, loans and payroll. CRM & lead management supports contacts, campaigns and sales forecasting.

Why hotels choose FLEX

• Easy to learn and use, with neat reporting.
• Flexible — any combination of taxes, discounts and service charges in one transaction.
• Not dependent on internet — a desktop/LAN version runs offline, alongside the cloud-based system.
• Customizable and secure, with role-based access.
• Locally developed, so support comes from the team that built it — plus free upgrades.
• Integrates with Tally, RRCO, biometric devices, hotspot, PABX, channel managers, smart locks and payment gateways.

See it for yourself

FLEX PMS is available in Starter, Premium, Professional and Enterprise plans. The best way to judge hotel software is to try it with your own team — request a free demo.