Flex Hospitality

best property management software

RESORT / HOTEL

HOME STAY / GUEST HOUSE

RESTAURANT / CAFE

FLEX Property Management System (PMS)

“FLEX is not just a Property Management System (PMS); it is recognized as one of the best property management software solutions available. Specifically designed for hotels, resorts, and guest houses, FLEX enhances operational efficiency, cost-effectiveness, and productivity. With its distributed, configurable architecture and utilization of .NET technologies, this application seamlessly covers all the essential workflows of a property, making it the preferred choice for businesses in the hospitality industry.”

FLEX Business Solution takes your business to the next level, streamlining operations across your entire organization and giving you the real-time visibility, you need to make better, faster decisions. Highly flexible and scalable, FLEX Business Solution can be tailored to meet your specific operational needs, resources, and budget. The modules included in this solution are listed below.

ABOUT

SALES & MARKETING

FLEX Sales is a process of booking and blocking rooms in advance or upon arrival for prospective guests. The Sales module provides detailed information about the guests occupying your hotel, including arrival and departure dates, number of people, and more. This module also provides any information related to the room and its booking as well as tools for sales forecasting, pipeline management, lead management, campaign tracking and analytics. The system also provides tools for customer segmentation, customer segmentation analysis, and marketing automation.

Key Feature

Room Availability

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Rate Management

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Market Segment Management

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Quick View

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Company Profile Management

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Release Reservation Policy

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ABOUT

FRONT OFFICE

FLEX Front Office module is a powerful tool that enables the team to manage all aspects of the guest journey with ease. From managing room inventory to processing payments, the module streamlines operations and ensures that everything runs smoothly. With the ability to maintain guest history, the team can also provide personalized service and anticipate guests’ needs. In summary, By providing exceptional service and utilizing advanced technology, the team can ensure that every guest has a memorable and enjoyable stay.

Key Feature

Cashiering

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Travel Agent & Contacts

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Early Checkout

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Multiple Settlement Option

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Police Report

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Arrival/Departure/Reservation List

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RESTAURANT & BAR

Point of Sale module is its ability to streamline the entire F&B process. From capturing kitchen order tickets to settling bills, this module automates and simplifies various tasks, eliminating manual errors and reducing operational complexities. By digitizing these processes, hoteliers can save time and effort, enabling them to focus more on delivering exceptional service to their guests. Additionally, the module offers comprehensive reporting and analytics capabilities, and Hoteliers can access valuable insights and performance metrics related to F&B services.

Key Feature of Restaurant & Bar

  • Order Tickets
  • Kitchen Display
  • Dine/Takeaways/Delivery
  • Discount on items and receipts
  • Table Reservation & Chart
  • Multiple/Digital Menu
  • Realtime Inventory
  • Split/Transfer Billing
  • Multiple Settlement Options
  • Cancel/Complimentary Option
  • Cashiering and Shift
  • Manage Events and Costing
  • Integration with Third-party apps
  • Dashboard View

HOUSE KEEPING

FLEX is a designed to facilitate the efficient management of housekeeping operations in residential, commercial, and hospitality establishments. This system allows housekeeping staff to easily track and manage their tasks, plan, and communicate job assignments, and track inventory. The system can also help housekeeping staff to schedule and manage cleaning services and track customer feedback. The system can provide reports and analytics on housekeeping staff performance and can be used to generate invoices and other documents related to housekeeping operations.

Key Feature of House Keeping

  • Reservation Chart
  • Arrival/Departure and Stayover
  • Occupancy and Guest Details
  • Room Shifting/Re-allocation
  • Manage Housekeeper’s Task
  • Manage Maintenance Request
  • Handle Lost and Found
  • Manage Complain and Damage
  • Control Operational & Assets Inventory
  • Manage Minibar/Laundry
  • Key Feature of House Keeping
  • Maintain Duty Roster
  • Android/Windows Tab Support
  • Comparative Statistics
  • Dashboard View

PROCUREMENT

FLEX Procurement is the process of obtaining goods and services from external sources. It involves researching, selecting, and purchasing the necessary materials and services to fulfill a company’s needs. Procurement is a critical component of any successful business, as it ensures that the right products and services are acquired at the right price and in a timely manner. By leveraging the expertise of experienced procurement professionals, businesses can maximize their efficiency and profitability.

Key Feature of Procurement

  • Purchase Order
  • Purchase Requisition
  • Request for Quotation
  • Supplier Management
  • Item Receive
  • Purchase History
  • Purchase Return
  • Purchase approval Management
  • Purchase approval Management
  • Automated with Digital Signature
  • Automated AP with Finance
  • Advance Analysis with Items/Supplier
  • Minimizing Fraud or exploitation
  • Dashboard View

STORE & INVENTORY

FLEX inventory management system helps hotels manage their inventory more efficiently. It provides a comprehensive system for tracking, managing, and organizing all types of room inventory, from guest rooms to amenities and supplies. The system allows hotels to manage their inventory more accurately, reducing costs and increasing customer satisfaction. It also enables hotels to efficiently monitor guest room availability, monitor and restock inventory, hotels can better manage their inventory, anticipate customer needs, and maximize their revenue.

Key Feature of Inventory

  • Item Information
  • Category Information
  • Inventory Tracking
  • Item Demand forecasting
  • Item Receive/Issue/Return/Damage
  • Stock Alerts and Notifications
  • Real-time Inventory Updates
  • Multi-Store Management
  • Requisition/Issue Approval Management
  • Reorder Level and Reorder Quantity
  • Reporting and Analytics
  • Monthly Closing Summary and Details
  • Integration with Accounting Systems
  • Dashboard View

BANQUET/EVENTS

A banquet is a lavish feast, typically featuring a variety of main courses and desserts. It is often held for a special occasion, such as a charitable gathering, birthday, ceremony, or celebration, and is often accompanied by speeches in honor of the guest of honor. This module allows you to book banquets for your clients, ensuring that there are no double bookings at the same time.

Key Feature of Banquet/Events

  • Reservation/Booking
  • Online Booking & Payment
  • Menu and Package Management
  • Confirmation/Proforma Invoice
  • Create/Edit Bill
  • Split/Transfer Billing
  • Multiple Settlement Options
  • Cancel/Complimentary Option
  • Cashiering and Shift
  • Day Closing
  • Realtime Inventory
  • Event Costing and Comparison
  • Reporting and Analytics
  • Dashboard View

FOOD PRODUCTION

FLEX Kitchen is the beating heart of any restaurant and catering industry. It is the place where meals are meticulously planned, prepared, and cooked for customer consumption. It is the specialty of the chef to ensure that each dish is crafted with the utmost care and attention to detail, while also maintaining accurate costings of food and designing the menu accordingly and hotels can better manage their customer needs and maximize their revenue.

Key Feature of Food Production

  • Production control
  • Production planning
  • Costing by Item/Package
  • Menu recipes/Template
  • Integrated request system
  • Integration with stocks control
  • Efficient holding of bill of materials and range
  • Provisions and treatment of stock exception
  • Configurable recipes and properties
  • Realtime Inventory
  • Workflow and Approval
  • Waste Control Management
  • Reporting and Analytics
  • Dashboard View

SPA/SALON

A spa is a place devoted to enhancing overall wellbeing through a variety of professional services that encourage the renewal of mind, body, and spirit. With our spa module, hotels can make appointments for any services requested by their clients and generate all related bills. Our spa module provides a unique opportunity to provide guests with a truly rejuvenating experience.

Key Feature of Spa/Salon

  • Appointment/Booking
  • Client Management
  • Online Booking & Payment
  • Service and Package Management
  • Create/Edit Bill
  • Split/Transfer Billing
  • Multiple Settlement Options
  • Cancel/Complimentary Option
  • Cashiering and Shift
  • Day Closing
  • Realtime Inventory
  • Loyalty and Rewards Program
  • Reporting and Analytics
  • Dashboard View

HUMAN RESOURCE

Point of Sale module is its ability to streamline the entire F&B process. From capturing kitchen order tickets to settling bills, this module automates and simplifies various tasks, eliminating manual errors and reducing operational complexities. By digitizing these processes, hoteliers can save time and effort, enabling them to focus more on delivering exceptional service to their guests. Additionally, the module offers comprehensive reporting and analytics capabilities, and Hoteliers can access valuable insights and performance metrics related to F&B services.

Key Feature of Human Resource

  • Employee Information
  • List of Employee by Category
  • Individual (Biodata)
  • Offer/Appointment Letter
  • Job Confirmation/Promotion/Termination
  • No Due/Exit Clearance/Recommendation
  • Assign Employee Duty/Duty Roster
  • Loan Management/Statement of Loan (Details)
  • Payroll Management/Salary/Pay slip
  • Manual Attendance Adjustment
  • Data Synchronization with Device
  • Master Settings/Export Data (.xls, .doc, .pdf etc.)
  • Dashboard View
  • Leave Management/Attendance Report

CRM & LEAD

Our CRM system is a software platform designed to enable businesses to manage their customer relationships. It is used to store and analyze customer data, including contact information, purchase history, and other customer data, in order to improve customer service and increase sales. A CRM system also allows businesses to automate tasks such as customer segmentation and marketing campaigns. This helps businesses to better understand their customers and target them with relevant offers.

Key Feature of CRM & Lead

  • Contact Management
  • Lead Management
  • Sales Forecasting
  • Sales Data & Analytics
  • Marketing Automation
  • Sales Force Automation
  • Campaign Management
  • Improve Customer Service
  • Email Client Integration
  • Workflow and Approval
  • Sales Performance Management
  • Reporting and Analytics
  • Integration with Accounting Systems
  • Dashboard View

REVENUE & BUDGET

FLEX Revenue & Budget Management System is a comprehensive software solution designed to track, analyze, and report on an organization’s financial performance. The system helps organizations better manage their finances and resources by providing a comprehensive view of their financial situation. It helps organizations to better understand their sources of revenue and expenses, as well as their current budget and financial performance. The system enables users to easily access financial data, analyze trends, create accurate budget forecasts and generate reports. The system also helps to identify potential areas for cost savings and to create more efficient budget

Key Feature of Revenue & Budget

  • Group Management
  • Channel Management
  • Dynamic Pricing
  • Demand Forecasting
  • Revenue Estimations
  • Rate Recommendation
  • Competitor Information
  • Budgetary Control
  • Break Even Analysis
  • Ratio Analysis
  • Reporting and Analytics
  • Integration with Accounting Systems
  • Dashboard View
  • Key Performance Data

GYM & HEALTH CLUB

FLEX Gym & Health Club Management System is designed to help health clubs manage their members and facilities. It can be used to track membership information, manage facility usage, generate reports, and more. The system is designed to be user-friendly and intuitive so that any health club can quickly begin using it to improve their operations. With the right POS system, a Gym & Health Club can better track its sales and inventory, allowing it to make smarter decisions and increase profits.

Key Feature of GYM & Heath Club

  • Product Information
  • Member Management
  • Facility Usage Tracking
  • Create/Edit Bill
  • Split/Transfer Billing
  • Multiple Settlement Options
  • Cancel/Complimentary Option
  • Cashiering and Shift
  • Day Closing
  • Inventory (Purchase/Sales/Damage)
  • Loyalty and Rewards Program
  • Reporting and Analytics
  • Integration with Accounting Systems
  • Dashboard View

BOUTIQUE SHOP

FLEX Point of Sale (POS) for boutique shop is a system that allows boutiques to manage and track their sales, inventory, and customers. The system can help manage the day-to-day operations of a boutique, including sales transactions, inventory tracking, customer loyalty programs, and more. The system also provides reporting and analytics to help boutiques better understand their customers, trends, and opportunities. With the right POS system, a boutique can better track its sales and inventory, allowing it to make smarter decisions and increase profits.

Key Feature of Boutique

  • Product Information
  • Category Information
  • Barcode/QR Code Printing
  • Create/Edit Bill
  • Split/Transfer Billing
  • Multiple Settlement Options
  • Cancel/Complimentary Option
  • Cashiering and Shift
  • Day Closing
  • Inventory (Purchase/Sales/Damage)
  • Loyalty and Rewards Program
  • Reporting and Analytics
  • Integration with Accounting Systems
  • Dashboard View

CAFE

Point of Sale module is its ability to streamline the entire F&B process. From capturing kitchen order tickets to settling bills, this module automates and simplifies various tasks, eliminating manual errors and reducing operational complexities. By digitizing these processes, hoteliers can save time and effort, enabling them to focus more on delivering exceptional service to their guests. Additionally, the module offers comprehensive reporting and analytics capabilities, and Hoteliers can access valuable insights and performance metrics related to F&B services.

Key Feature of Cafe

  • Order Tickets
  • Kitchen Display
  • Dine/Takeaways/Delivery
  • Discount on items and receipts
  • Table Reservation & Chart
  • Multiple/Digital Menu
  • Realtime Inventory
  • Split/Transfer Billing
  • Multiple Settlement Options
  • Cancel/Complimentary Option
  • Cashiering and Shift
  • Manage Events and Costing
  • Integration with Third-party apps
  • Dashboard View

ACCOUNT

Accounting is an essential and unavoidable part of any business. Even small companies must adhere to stringent accounting practices to guarantee that their data is accurate and trustworthy. An Integrated Computerized Accounting Management System can make daily accounting tasks more ecient and error-free. Accounting serves as an important tool for maintaining a business, so you can take advantage of our accounting services.

Key Feature of Account

  • Chart of Accounts
  • Cash & Bank Book Report
  • General Ledger | Individual Ledger
  • Accounts Receivable | Accounts Payable
  • Trial Balance
  • Income Statement (P/L)
  • Expenditure & Depreciation Statement
  • Statement of Cash & Fund Flow
  • Owner’s Equity Statement
  • Balance Sheet (Traditional & Advance)
  • Fixed Assets Management
  • Budgeting and Forecasting
  • Financial Reporting and Analytics
  • Dashboard View

BACK OFFICE

Point of Sale module is its ability to streamline the entire F&B process. From capturing kitchen order tickets to settling bills, this module automates and simplifies various tasks, eliminating manual errors and reducing operational complexities. By digitizing these processes, hoteliers can save time and effort, enabling them to focus more on delivering exceptional service to their guests. Additionally, the module offers comprehensive reporting and analytics capabilities, and Hoteliers can access valuable insights and performance metrics related to F&B services.

Key Feature of Back Office

  • Night Audit
  • Manager’s Report
  • Shift & Cash Management
  • Linear/Non-Linear Rates
  • Blacklisted Guest Alerts
  • Early Check-In Charges
  • Late Check-Out Charges
  • Day Uses Charges
  • Accounts Receivable/Payable
  • Revenue Summary with ADR
  • Occupancy Chart/List
  • Room Status Summary
  • Daily Summary Reports
  • Operational Report
  • Budgeting and Forecasting
  • Approval (Inventory, Procurement, Leave & Salary)
  • Audit Trial (Sales, Purchase, Salary, Payment & Receive)
  • Financial Reporting and Analytics
  • User and Privilege
  • Backup and Restore
  • Dashboard View